Report a Problem

Report a problem online or by phone

For concerns or hazards related to graffiti, trees, roads, water and sewer, and more you can use our Report a Problem online form or call our 24/7 service line at 604.469.4574.

The Report a Problem form page also includes information on how to report emergencies, pollution, wildlife, and bylaw complaints.  

Submit a claim

If your property or vehicle has been damaged, visit Claims to learn about the filing process and regulations.