Access online or in-person services to manage accounts, avoid late payments in case of postal strike

In advance of a potential Canada Post strike that could start on May 23, 2025, we’d like to encourage you to access the City of Port Moody’s online services anytime, and in-person services during business hours, to manage your City accounts and avoid late bill payments.

Need to pay your property tax bill? If you send your payment via letter mail and we receive it after the due date of July 2, 2025 – even if the envelope is postmarked with an earlier date – it will be considered late and applicable penalties will apply.

Here are some alternative ways to pay:

• online via the City’s website using a credit card;
• online via your bank’s telephone or internet banking services;
• in-person at your bank;
• 24-hour Finance drop box at the rear entrance to City Hall (100 Newport Drive); and
• in-person counter service at City Hall.

For more information on tax bills, payment methods, and penalties, visit portmoody.ca/taxes.

Manage your City accounts easily and conveniently online. Sign up at my.portmoody.ca, our online service where you can find current and past bills, select e-billing to go paperless, plus view your application history and submit additional documents to support active applications. Use our online payment system for business or dog licences, engineering and building permit applications, and utility and property tax bills. Please note that for any outstanding balances related to your City accounts, fees, penalties, or daily interest may apply.

If there is a postal strike, Port Moody residents and businesses may experience delays in receiving notices and other types of correspondence from the City. Property tax notices and metered/amended utility bills/reminders are examples of letter mail that may be affected.Statutory public notices as required by legislation (e.g. public hearing notices and planning notices) will continue to be distributed per City bylaws during a postal strike. This includes:

• postcards delivered to select addresses (where applicable);
• news stories published at portmoody.ca/news and sent to subscribers via email (sign up today to have City news sent straight to your inbox);
• digital notices published at portmoody.ca/planningnotices and portmoody.ca/publicnotices;
• social media posts (facebook.com/CityofPortMoody and x.com/CityofPoMo); and
• notices posted to the public bulletin board in the lobby of Port Moody City Hall.

The City of Port Moody is committed to communicating effectively with our residents and businesses. If you have questions about your City accounts, public notices, or any other types of correspondence that you may be expecting via letter mail, please contact us. Check portmoody.ca and our social media channels for the most up-to-date information.