In-person service now available at Port Moody City Hall

The City of Port Moody is once again offering in-person service at City Hall. 

Three customer service counters – Reception/Legislative Services, Planning/Building/Bylaws, and Finance – are open for drop-in service at City Hall (100 Newport Drive) from 9am to 12 noon and 1:30pm to 4:30pm, Monday to Friday. The counters and the Galleria will be closed to the public from 12 noon to 1:30pm to allow time for cleaning. 

Whenever possible, we encourage you to continue to access City services online at portmoody.ca. Find information, pay bills, apply for or renew a business licence, or submit a permit application online. Or you can get in touch with us directly – City staff are readily available by email or phone. However, if you require in-person service at City Hall, please do your part to help prevent the spread of COVID-19:

• wear a face mask (masks are required in all public indoor spaces);
• stay two metres (six feet) apart from others;
• follow instructions on all signs and floor markers that indicate where to stand and when to approach the counter;
• do not gather in the Galleria – please exit the building after you have conducted your business at the counter;
• cough or sneeze into your upper arm or elbow;
• wash or sanitize hands frequently; and
• stay home if you’re sick.

The safety of our residents and employees is our top priority. We have developed site-specific safety plans, as required by WorkSafeBC, and continue to follow all directives and recommendations from the provincial government and public health authorities.

Visit portmoody.ca/covid19 to stay up to date on impacts to City services, programs, and facilities.