Last updated: July 10, 2020 

Your safety is our top priority. The City has taken a number of steps to help prevent the spread of COVID-19 while working to maintain core services. We’re continuously monitoring information about COVID-19 coming from public health authorities, and will make decisions about City services, programs, and facilities with the health and safety of our residents and our employees in mind. This page will be updated as required. Please check back regularly or subscribe to this page to receive updates via email.

Our plan for moving forward

We've developed a phased plan to deliver services and programs as we adapt to the new normal during the COVID-19 pandemic. The safety of our residents and employees is our top priority. Moving Forward aligns with BC’s Restart Plan and focuses on making decisions in a careful and steady way, with health and safety always at the forefront. Learn more about our plan

City communications

Read the latest communication from the City:

COVID-19 Update #21 (July 10, 2020) Port Moody moves forward with in-person service and Council meetings at City Hall

 Previous City communications

COVID-19 Update #20 (June 22, 2020) Port Moody to move forward with phased plan for delivery of services

COVID-19 Update #20 (June 22, 2020) Port Moody to move forward with phased plan for delivery of services
COVID-19 Update #19 (June 12, 2020) Port Moody City Council proclaims June 14-20 Grad 2020 Week

COVID-19 Update #18 (June 4, 2020) Port Moody to offer limited number of summer camps for kids – online registration starts June 9

COVID-19 Update #17 (May 28, 2020) Port Moody to re-open playgrounds, basketball courts, and sport courts June 1

COVID-19 Update #16 (May 28, 2020) Reservations no longer required for Rocky Point Boat Launch in Port Moody starting May 30

COVID-19 Update #15 (May 26, 2020) Port Moody launches COVID-19 temporary assistance program to support local businesses

COVID-19 Update #14 (May 13, 2020) Rocky Point Boat Launch open to all boaters by reservation only starting May 20

COVID-19 Update #13 (May 8, 2020) A message to Port Moody residents about City facilities, programs and services

COVID-19 update #12 (May 5, 2020) Port Moody allows limited use of sports fields to give residents more options for outdoor exercise

COVID-19 update #11 (May 1, 2020) Penalty for unpaid property taxes delayed to ease burden on Port Moody taxpayers during COVID-19

COVID-19 update #10 (April 24, 2020) Follow trail etiquette to help keep everyone safe on our trails during COVID-19

COVID-19 update #9 (April 23, 2020) Port Moody reduces tax rate increase to 1.61% to ease burden on taxpayers during COVID-19 pandemic.

COVID-19 update #8 (April 18, 2020) Rocky Point Boat Launch to re-open with restrictions and physical distancing measures in place

COVID-19 update #7 (April 9, 2020) Port Moody to close key civic parking lots and boat launch until further notice

COVID-19 update #6 (April 3, 2020) Port Moody offers free online resources to help residents stay connected while staying apart

COVID-19 update #5 (March 22, 2020) Port Moody closes all recreation facilities in parks

COVID-19 update #4 (March 20, 2020) Port Moody extends utility bill deadline

COVID-19 update #3 (March 19, 2020) Port Moody closing all public playgrounds to help prevent spread of coronavirus (COVID-19)

COVID-19 update #2 (March 18, 2020) Port Moody to suspend walk-in service at City Hall to protect the public and staff

COVID-19 update #1 (March 16, 2020) Port Moody to close recreational facilities and library effective March 17

Port Moody Police Department and Port Moody Fire Rescue communications

COVID-19 update (April 24, 2020) Port Moody Police and Fire make changes to 7pm salute to engage with broader community

City updates 

City facilities 

Starting Monday, June 13, 2020, the City will offer in-person service at City Hall. Three customer service counters - Reception/Legislative Services, Planning/Building/Bylaws, and Finance - will be open for drop-in service on the first floor of City Hall (100 Newport Drive) from 9am to 12noon and 1:30pm to 4:30pm, Monday to Friday. The counters and the Galleria will be closed to the public from 12noon to 1:30pm while the City completes mandated cleaning requirements.

We encourage you to continue to access City services online. Find information, pay bills, apply for or renew a business licence, or submit a permit application online. Or you can get in touch with us directly – City staff are readily available by email or phone. However, if you require in-person service at City Hall, please do your part to help prevent the spread of COVID-19:

  • stay two metres (six feet) apart from others whenever possible;
  • wear a face mask in case there are times when it’s not possible to maintain a two-metre distance;
  • follow instructions on all signs and floor markers that indicate where to stand and when to approach the counter;
  • cough or sneeze into your upper arm or elbow;
  • wash or sanitize hands frequently; and
  • stay home if you’re sick.

We thank you for your patience as we do our best to serve our community during this challenging time. 

Current status    
Facilities:    
Civic Centre CLOSED

Starting Monday, June 13, 2020, the City will offer in-person service at City Hall. Three customer service counters - Reception/Legislative Services, Planning/Building/Bylaws, and Finance - will be open for drop-in service on the first floor of City Hall (100 Newport Drive) from 9am to 12noon and 1:30pm to 4:30pm, Monday to Friday. The counters and the Galleria will be closed to the public from 12noon to 1:30pm while the City completes mandated cleaning requirements.

Recreation Complex CLOSED

Our recreation facilities remain closed at this time, but we are working on a phased plan to re-open specific services and facilities when it is safe and possible to do so. This plan will carefully consider when and how we can meet physical distancing requirements and directives from the provincial health authorities. In the meantime, we hope you can keep active with our free workout and activity videos. ⁠

Kyle Centre CLOSED  

Glenayre Community Centre

CLOSED  

Heritage Mountain Community Centre

CLOSED  

Old Orchard Hall

CLOSED As of June 26, 2020, we will be accepting bookings for Old Orchard Hall. 

Port Moody Public Library

OPEN The Library is open for limited service. Read more.

Port Moody Arts Centre

CLOSED  

Port Moody Station Museum

CLOSED The Port Moody Station Museum, including the parking lot, is closed.
EV charging stations OPEN  All EV charging stations are open except for the City Hall station in the underground parkade.
City Works Yard CLOSED  

To help prevent the spread of COVID-19, a new, automated, pedestrian crossing system will be implemented at 17 intersections so pedestrians do not have to touch the button to cross the road. Signage at the intersections will advise pedestrians there is no need to push the button. 

 

City parks, trails, and paths

Parks and trails remain open but residents are urged to maintain physical distancing: stay two metres (six feet) apart from anyone who is not a member of your household. On narrow paths and boardwalks, please step aside to let others pass or pause to allow for alternating access. Stay safe – leave space! 

Please refer to the table below for up-to-date information on the status of our parks, trails, and paths.  

Current status    
Parks:    
All parks OPEN

Washrooms are open.

No open fires or smoking allowed at any time. BBQs using liquid or gas fuel, or briquettes are permitted unless fire danger rating is extreme. 

Off-leash dog parks OPEN  
Rocky Point pier OPEN The pier is one-way. Please walk only in the direction indicated at the entrance.
Rocky Point Park parking lot OPEN  
Rocky Point boat launch, docks, and adjacent boat trailer parking lot OPEN

 

Additional parking near Rocky Point Park OPEN  
Parks recreational facilities:     
Basketball courts OPEN  
Bike parks OPEN  
Lacrosse box OPEN Bookings now accepted. Contact us by email or call 604-469-4552 to check availability and reserve the box. 
Old Orchard Park swimming area OPEN This swimming area does not have lifeguards.
Picnic shelters  OPEN Open but not accepting reservations. Alcohol is not permitted in Port Moody parks at any time. Please do not decorate the picnic shelters. Park users are asked to use the picnic shelters safely and responsibly and to continue to maintain a two metre distance from people who are not members of your household.
Playgrounds OPEN

Please use public spaces and facilities safely and responsibly:

  • stay home if you’re sick
  • wash and/or sanitize your hands frequently
  • avoid overcrowding

Parents and guardians are also reminded to practice physical distancing. According to the BC Centre for Disease Control: "Adults and teenagers should stay two metres (six feet) away from others. Children are less likely to get sick from COVID-19 so focus on avoiding direct physical contact with other children; this is more important than keeping them two metres apart."

Please note spray park surfaces and playground equipment are not cleaned or disinfected.

Skate parks OPEN See the B.C. Centre for Disease Control website for guidance on playgrounds.
Sports fields OPEN

Limited use of sports fields is permitted. No organized sports or large gatherings are allowed. Soccer nets are not available for team play. This restricted use applies to all sports fields owned by the City or jointly with School District 43, except for the grass baseball field at North Shore Community Park which is currently closed for turf maintenance. 

Bookings for sports fields are now accepted. Contact us by email or call 604-469-4552.

The Trasolini Field House washrooms are open for public use from 8am to 8pm, seven days a week.

Spray parks

OPEN

Please use public spaces and facilities safely and responsibly:

  • stay home if you’re sick
  • wash and/or sanitize your hands frequently
  • avoid overcrowding

Parents and guardians are also reminded to practice physical distancing. According to the BC Centre for Disease Control: "Adults and teenagers should stay two metres (six feet) away from others. Children are less likely to get sick from COVID-19 so focus on avoiding direct physical contact with other children; this is more important than keeping them two metres apart."

Please note spray park surfaces and playground equipment are not cleaned or disinfected.

Swimming pools Westhill OPEN
Rocky Point
CLOSED

Rocky Point Park Pool will remain closed for the summer. Westhill Pool opened July 6, 2020 for limited use such as registered length swimming, registered family swim times, and swim club. Details at portmoody.ca/aquatics

Tennis courts OPEN Easthill Park tennis courts are closed for court repairs. 
Water fountains CLOSED  
Trails and paths:     
Shoreline Trail OPEN A portion of the trail is one-way. Please follow directional signs.
Bert Flinn Loop Trail OPEN A portion of the trail is one-way. Please follow directional signs.
Alfred Howe Greenway OPEN  
Great Trail (Trans Canada Trail) OPEN  
North Shore Community Park OPEN The running track around the artificial field is one way. Please follow directional signs
Westhill Park  OPEN The pathway around the sports file is one-way. Please follow directional signs.

Sasamat Lake and White Pine Beach

Belcarra Regional Park, including Sasamat Lake and White Pine Beach, is a Metro Vancouver park. For information and updates call 604-520-6442 or visit metrovancouver.org

Until further notice, the City of Port Moody has temporarily prohibited parking on Bedwell Bay Road within Port Moody, near Sasamat Lake and White Pine Beach, to support physical distancing recommendations and reduce traffic safety concerns that can arise from park overflow. The recreational area is known to attract large groups and experience parking congestion during the warmer months. Violators will be ticketed and towed.

Buntzen Lake

Buntzen Lake is a BC Hydro recreational area. For information and updates call the Buntzen Lake Warden's Office: 604-469-9679 or visit BC Hydro's Buntzen Lake website.

City recreation programs

The City is offering a limited number of summer camps for kids starting July 6. Read more.

As part of our Summer 2020 fitness programming, we are offering registered, group outdoor fitness classes on Trasolini Field. Participants must register for each class individually through our online booking system. Registration will take place on a weekly basis and will open up on the Friday prior to each week's classes. Read more

Online fitness classes will continue on Instagram or Facebook Live on Monday - Friday mornings at 10:30am. Or check out our library of Stay Connected fitness videos.

Fitness memberships will be extended. If you have questions, please email recreation@portmoody.ca or call 604-469-4556.

Rocky Point Park Pool will remain closed for the summer, but Westhill Pool is open for limited use such as registered length swimming, registered family swim times, and swim club.

Council and committee meetings

Starting July 14, Council meetings will resume in the Inlet Theatre (100 Newport Drive). COVID-19 measures will be in place, including physical distancing and capacity limits for both the theatre and the Galleria. If you plan to attend, we encourage you to wear a face mask and we strongly recommend that you register in advance at portmoody.ca/meetings (or call 604-469-4500 during business hours) so that we know how many people to expect. If we reach capacity, there will be seats available in the Galleria for overflow.

Prefer to stay home but want to stay engaged with City Council? Email comments to council@portmoody.ca, watch Council meetings via our live stream, or check Council and Committee Meetings to find agendas, minutes, and videos. 

Civic committees, commissions, and boards will continue to be held electronically.

Economic Development and Business

In light of the challenges faced by Port Moody businesses during the COVID-19 pandemic, the City of Port Moody has developed the COVID-19 Temporary Assistance Program for Businesses with a special focus on options for temporarily expanding the use of outdoor space.

Businesses facing challenges are encouraged to visit the Tri-Cities Chamber of Commerce website for guidance and resources.

Events and facility rentals

Cancellations

We have cancelled all City-organized events as well as community-organized events held on City property through August 31, 2020. With the exception of Old Orchard Hall and fields, the City has cancelled facility rentals through August 31, 2020 and suspended new bookings for dates through December 31, 2020. The City will provide refunds for rentals affected by the closures.

2020 facility rentals

We are accepting new bookings for Old Orchard Hall and outdoor sports fields. All bookings are contingent on users meeting COVID-19 preventative measures.

2021 facility rentals

We are currently accepting new bookings for dates after January 1, 2021. If you’re planning a wedding or want to host an anniversary or birthday party in 2021, we are now accepting bookings for the following venues:

  • Old Orchard Hall
  • Kyle Centre
  • Glenayre Community Centre
  • The Wellness Room in the Recreation Complex

Picnic shelter bookings at Rocky Point Park and Old Orchard Park will be available in January 2021.

Please note, the City may cancel a facility rental at any time in response to a new or revised public health directive from the provincial government. When planning your meeting or event, please keep in mind that the Provincial Health Officer’s order banning gatherings of more than 50 people remains in effect until further notice.

If you have questions about cancellations or rentals please contact:

Port Moody Public Library

The Library is open for limited service. Read more.

Visit our Library From Your Living Room for online collections, programs, and services. Stay connected and watch for updates on the Library website, Facebook, and Twitter accounts. 

Property taxes and utility bills

Please note: Due to the COVID-19 pandemic, in-person service at City Hall has been suspended until further notice.

Property tax notices are mailed to homeowners in the last week of May. The due date for payment is July 2, 2020. To ease the financial burden faced by taxpayers during the COVID-19 pandemic, the City of Port Moody has moved the penalty for late payment of property taxes from July 3, 2020 to October 1, 2020 and reduced the penalty from 10 per cent to 5 per cent. Penalties apply to all outstanding amounts, even unclaimed home owner grants. Eligible residents should apply for a home owner grant by July 2, 2020, even if they are not paying their property taxes by the due date. Applications for the Province’s property tax deferment program are now submitted online through eTaxBC. For more information, visit our Property Taxes page or call 604-469-4503.

In addition, Council has made cuts to the 2020 Financial Plan that resulted in a reduced tax rate increase of 1.61 per cent, down from the previously-approved 3.62 per cent.

We have extended the March 31, 2020 five-per-cent penalty deadline for unpaid utility bills to September 30, 2020.

Stay active and connected

Be sure to pay attention to your physical and mental health during this difficult time. Check out our list of resources for fitness, recreation, creativity, and learning.

In addition, the United Way is providing resources to help seniors manager through COVID-19. If you would like to volunteer with a senior in your community, or you are a senior in need, call 2-1-1 or visit bc211.ca

What you can do 

According to the B.C. Centre for Disease Control, the best way to protect yourself and your family is to:

  • maintain physical distancing - stay two metres (six feet) apart from anyone who is not a member of your household
  • stay home when possible
  • wash your hands often, for at least 20 seconds, with soap and water
  • avoid touching your face
  • cover your mouth and nose when coughing or sneezing
  • avoid others who are unwell
  • stay home when you’re sick

COVID-19 information 

We know that many of our residents are concerned about the current global outbreak of COVID-19. Coronaviruses are a large family of viruses found mostly in animals. In humans, they can cause diseases ranging from the common cold to more severe respiratory infections.

Federal, provincial, and regional health authorities are responsible for providing health services and health information to the public. The City of Port Moody follows the direction of these health authorities when making decisions and taking actions related to public health. Stay up-to-date on COVID-19 by seeking out evidence-based sources of information such as:

The symptoms of COVID-19 are similar to other respiratory illnesses, including the flu and common cold. They include cough, sneezing, fever, sore throat, and difficulty breathing.

Contact your healthcare provider if you have developed symptoms and have been in close contact with someone known to have COVID-19. Do the same if you develop symptoms and have been in contact with a traveller returning from an affected area with widespread community spread of COVID-19.

The provincial government has provided a self-assessment tool which can help you determine whether you may need further assessment or testing for COVID-19. Visit the B.C. Centre for Disease Control's website for more information.


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