Last updated: April 2, 2020 

Help prevent the spread of COVID-19! B.C.’s Provincial Health Officer is urging everyone to stay home when possible, restrict visitors in your home, and maintain physical distancing.

What is physical distancing? Keep your distance from others: stay two metres (six feet) apart from anyone who is not a member of your household. Please ensure everyone in your family, including children, understands the importance of physical distancing.

The City has taken a number of steps to help prevent the spread of COVID-19 while working to maintain core services. This page will be updated as required. Please check back regularly or subscribe to this page to receive updates via email.

City facilities, programs, and services

The City has suspended walk-in, face-to-face service at City Hall until further notice. Where possible, City staff will continue to provide additional City services by email and phone, but you can expect delays for non-essential City business. We thank you for your patience. 

The following facilities are closed until further notice:

  • Port Moody Recreation Complex
  • Kyle Centre
  • Glenayre Community Centre
  • Heritage Mountain Community Centre
  • Old Orchard Hall
  • Port Moody Public Library
  • Port Moody Arts Centre

We have cancelled spring recreation programs scheduled for April through June 2020. All refunds for these programs will be processed automatically – there is no need to call us as we are unable to process refunds over the telephone in this situation.

Summer program registration and the delivery of the Summer Happening Guide have been postponed until further notice. 

Fitness memberships will be extended. If you have questions, please email recreation@portmoody.ca or call 604-469-4556.

Late fees for overdue library books will not be applied during this time.

Pool openings are postponed until further notice (Rocky Point Outdoor Pool and Westhill Outdoor Pool were scheduled to open June 15, 2020).

The children’s day camp program scheduled to start March 30, 2020 has been cancelled.

We continue to deliver core services such as police and fire, water and sewer, waste collection, and bylaw enforcement. We have activated the City’s Emergency Operations Centre to provide a co-ordinated response to COVID-19’s impact on the delivery of City services.

Use this website to look for information about programs and services, find application forms for licences and permits, check the waste collection schedule, and more. You can also sign up for e-billing at my.portmoody.ca and pay eligible bills online. 

City parks

The City of Port Moody has closed all public recreational facilities in parks including playgrounds, sports fields, basketball courts, tennis courts, skate parks, and bike parks.

In an effort to maintain physical distancing, City staff have installed directional barriers on the Rocky Point Pier. Please walk only in the direction indicated at the entrance.

Parks and trails remain open but residents are urged to maintain social distancing: stay two metres (six feet) apart from anyone who is not a part of your household. On narrow paths and boardwalks, please step aside to let others pass or pause to allow for alternating access. 

Stay safe – leave space.

Events and facility rentals

We have cancelled all City-organized events as well as community-organized events held on City property through May 30, 2020.

The City has cancelled all facility rentals through May 30, 2020 and suspended the consideration of new bookings until further notice.

The City will provide refunds for rentals affected by the closures. Residents are asked to call or email if they have questions about a rental:

Port Moody Public Library

In the interest of health and safety during the COVID-19 pandemic, the Library will be closed until further notice. Visit our Library From Your Living Room for online collections, programs, and services. Stay connected and watch for updates on the Library website, Facebook, and Twitter accounts. 

Businesses

B.C.’s Provincial Health Officer has ordered the suspension of dine-in food services and the closure of personal service businesses.

Businesses facing challenges are encouraged to visit the Tri-Cities Chamber of Commerce website for guidance and resources.

Council and committee meetings

The City has cancelled in-person meetings for all civic committees, commissions, and boards (remote meetings may be scheduled at the discretion of a committee chair).

We have cancelled the March 31, 2020 Public Hearing and the March 31, 2020 Finance Committee meeting.

Check our Council and Committee Meetings page to find out whether a specific meeting is cancelled.

Utility bills

In an effort to minimize the financial impact of COVID-19 on residents, the City of Port Moody has extended the March 31, 2020 five per cent penalty deadline for unpaid utility bills to September 30, 2020.

We know that many of our residents are concerned about the current global outbreak of COVID-19, a novel coronavirus. Coronaviruses are a large family of viruses found mostly in animals. In humans, they can cause diseases ranging from the common cold to more severe respiratory infections.

Federal, provincial, and regional health authorities are responsible for providing health services and health information to the public. The City of Port Moody follows the direction of these health authorities when making decisions and taking actions related to public health. 

Your safety is our top priority. We’re continuously monitoring information about COVID-19 coming from public health authorities, and will make decisions about City services, programs, and facilities with the health and safety of our residents in mind.

City communications

COVID-19 update #6 (April 3, 2020) Port Moody offers free online resources to help residents stay connected while staying apart

COVID-19 update #5 (March 22, 2020) Port Moody closes all recreation facilities in parks

COVID-19 update #4 (March 20, 2020) Port Moody extends utility bill deadline

COVID-19 update #3 (March 19, 2020) Port Moody closing all public playgrounds to help prevent spread of coronavirus (COVID-19)

COVID-19 update #2 (March 18, 2020) Port Moody to suspend walk-in service at City Hall to protect the public and staff

COVID-19 update #1 (March 16, 2020) Port Moody to close recreational facilities and library effective March 17

What you can do 

According to the B.C. Centre for Disease Control, the best way to protect yourself and your family is to:

  • maintain physical distancing - stay two metres (six feet) apart from anyone who is not a member of your household
  • stay home when possible
  • wash your hands often, for at least 20 seconds, with soap and water
  • avoid touching your face
  • cover your mouth and nose when coughing or sneezing
  • avoid others who are unwell
  • stay home when you’re sick

COVID-19 information 

Stay up-to-date on COVID-19 by seeking out evidence-based sources of information such as:

The symptoms of COVID-19 are similar to other respiratory illnesses, including the flu and common cold. They include cough, sneezing, fever, sore throat, and difficulty breathing.

Contact your healthcare provider if you have developed symptoms and have been in close contact with someone known to have COVID-19. Do the same if you develop symptoms and have been in contact with a traveller returning from an affected area with widespread community spread of COVID-19.

The provincial government has provided a self-assessment tool which can help you determine whether you may need further assessment or testing for COVID-19. Visit the B.C. Centre for Disease Control's website for more information.

Stay active and connected

Be sure to pay attention to your physical and mental health during this difficult time. Check out our list of resources for fitness, recreation, creativity, and learning.

In addition, the United Way is providing resources to help seniors manager through COVID-19. If you would like to volunteer with a senior in your community, or you are a senior in need, call 2-1-1 or visit bc211.ca


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Need to pay a bill but want to stay home? Sign up for e-billing today at my.portmoody.ca so you can pay your bills online.