Q: How old do I need to be to volunteer?
A: You must be at least 13 years old to volunteer for community events, and 14 years old to volunteer in recreation programs and day camps. If you’re under 16, you’ll need signed consent from a parent or guardian.
Q: Do I need a police information check?
A: Yes. All volunteers must complete and pass a Police Information Check before signing up for any opportunities.
Q: How do I get started?
A: Start by emailing volunteers@portmoody.ca. We’ll guide you through the next steps, including the police check and orientation.
Q: Do I need an email address?
A: Yes. You’ll need your own email address to receive updates, training info, and scheduling details.
Q: Do I need to attend an orientation?
A: Yes. You must attend an orientation session specific to the type of volunteering you’re interested in, Events or Programs. Register online for your orientation session.
Q: How do I sign up for volunteer shifts?
A: After completing your orientation and police check, you can sign up for shifts through our Online Registration System.
Q: What if I can’t make a shift I signed up for?
A: Please let us know as soon as possible by email so we can find a replacement and keep things running smoothly.
Q: What kind of tasks will I be doing as a volunteer?
A: Tasks vary by event or program but may include helping with setup, greeting participants, assisting staff, leading games, or cleaning up.
Q: Will I be supervised?
A: Yes. Volunteers are always supported by City staff or trained leaders during their shifts.
Q: Can I volunteer with a friend?
A: Yes, as long as both of you meet the requirements and sign up for the same shifts. Let us know in advance and we’ll do our best to place you together.
Q: Will I get volunteer hours for school?
A: Absolutely! We can provide confirmation of your hours for school or community service requirements.
Q: What should I wear or bring?
A: Wear comfortable, weather-appropriate clothing and closed-toe shoes. We’ll let you know if anything specific is needed for your shift.
Q: Is there training before I start?
A: Orientation sessions include basic training, and some roles may include additional on-site guidance.
Q: What if I don’t have a Port Moody registration account?
A: No problem! We’ll help you set one up as part of the onboarding process.
Q: Can volunteering lead to a job with the City of Port Moody?
A: It can! Many of our staff started out as volunteers. Whether you’re collecting hours for school, exploring career options, or hoping to land a job in the future, let us know your goals. We want to support you with mentorship, skill building, and guidance toward employment opportunities.
If we haven’t answered your questions here, contact our Volunteer Service Coordinator at volunteers@portmoody.ca.
