In the City of Port Moody, your utility bill covers water and sewer services, along with recycling, green waste, glass and garbage collection. Utility rates are set annually and reflect the fees needed to cover the cost of delivering these essential utility services. Read our Utility Newsletter, or review our Fees Bylaw for current utility rates.

Pay your utility bill

The 2021 Utility bill was due on Friday, February 26, 2021, and a second 5% penalty was applied after March 31, 2021. 

We must receive your utility bill payment by the last business day in February. You can pay your bill using one of the following options.

Online payment

Pay your utility bill online with:

  • Mastercard
  • Visa
  • American Express

In order to pay online, you will need to enter your account number. This is located at the top of your utility bill.

Telephone or internet banking

Most major banks and financial institutions in Canada allow for electronic payments. To pay your utility bill through telephone or internet banking, you will need to:

  • call your bank or login to your online banking
  • search for Port Moody as the payee, select the Utility option
  • enter your 5 digit account number from your utility bill

Make sure to allow time for your bank to process the payment. If you try to pay on the due date and your payment doesn't go through on the same day, the payment will be subject to late penalties.

By mail

Make your cheque payable to the City of Port moody and mail it to:

City of Port Moody
100 Newport Dr.
Port Moody, B.C. V3H 5C3

Make sure to send your payment well in advance. Postmarks are not accepted as date of payment, we must receive your payment by the due date. Mail that is lost or delayed will be subject to late penalties.

At your bank

You can pay your utility bill wherever you do your banking. Bring your bill into your bank and speak with a teller in order to pay.

24 hour drop box

You can drop off your payment outside of our regular hours. Place your payment in the “Finance” drop box located at the back of City Hall. 

If paying on the due date, please make sure you drop off your payment by 11:59pm on Friday, February 26th. City staff will be emptying the drop box at midnight. 

In person service

Please note, due to the COVID-19 pandemic in-person service may not be available, or subject to modified hours. Visit portmoody.ca/covid19 for the most up-to-date information.

Late fees

A 5% penalty is applied to outstanding amounts after Friday, February 26, 2021. 

An additional 5% penalty is applied to outstanding amounts after Wednesday, March 31, 2021. 

Accessing your utility bill

View your utility bill online through myPortMoody. You will need to register for an account. We will send you your utility bill in the mail by the end of January, each year.

Didn't receive your bill? If you don't receive a bill in the mail, please contact us at 604-469-4503 and we can send you a new copy. All due dates and late penalties still apply.

Utility Rates Comparison

 Single Family Dwelling
City Services  2021 Cost 2020 Cost 2019 Cost 2018 Cost 2017 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,243 1,207 1,170 1,124 1,072
 Townhouse/Detatched Accessory Dwelling Unit
City Services 

2021 Cost

2020 Cost 2019 Cost 2018 Cost 2017 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,124 1,090 1,050 1,024 979
 Condo/Apartment (with full collection services)
City Services  2021 Cost 2020 Cost 2019 Cost 2018 Cost 2017 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,033  1,001 961 947 909
 Condo/Apartment/Secondary Suite (with water and sewer only)
City Services  2021 Cost 2020 Cost 2019 Cost 2018 Cost 2017 Cost
Water, Sewer 834  806 764 764 738

 

Change your address

We need your current address in order to mail a utility notice to you. Mailing address changes must be done through the BC Assessment Authority.