In the City of Port Moody, your utility bill covers water and sewer services, along with recycling, green waste, glass and garbage collection. Utility rates are set annually and reflect the fees needed to cover the cost of delivering these essential utility services. Read our Utility Newsletter, or review our Fees Bylaw for current utility rates.

Pay your utility bill

The 2024 Utility bill is due Thursday, February 29, 2024. 

Outstanding amounts after February 29th are subject to a 5% penalty.

A second 5% penalty will be applied to outstanding amounts after April 2, 2024. 

We must receive your utility bill payment by the last business day in February. You can pay your bill using one of the following options.

Online payment

Pay your utility bill online with:

  • Mastercard
  • Visa
  • American Express

In order to pay online, you will need to enter your account number. This is located at the top of your utility bill.

Telephone or internet banking

Most major banks and financial institutions in Canada allow for electronic payments. To pay your utility bill through telephone or internet banking, you will need to:

  • call your bank or login to your online banking
  • search for Port Moody as the payee, select the Utility option
  • enter your 5 digit account number from your utility bill

Make sure to allow time for your bank to process the payment. If you try to pay on the due date and your payment doesn't go through on the same day, the payment will be subject to late penalties.

By mail

Make your cheque payable to the City of Port moody and mail it to:

City of Port Moody
100 Newport Dr.
Port Moody, B.C. V3H 5C3

Make sure to send your payment well in advance. Postmarks are not accepted as date of payment, we must receive your payment by the due date. Mail that is lost or delayed will be subject to late penalties.

At your bank

You can pay your utility bill wherever you do your banking. Bring your bill into your bank and speak with a teller in order to pay.

24 hour drop box

You can drop off your payment outside of our regular hours. Place your payment in the “Finance” drop box located at the back of City Hall. 

If paying on the due date, please make sure you drop off your payment by 11:59pm on February 29th. City staff will be emptying the drop box at midnight. 

In person service

Port Moody City Hall is open Monday to Friday, from 8:30am to 5pm.

Late fees

A 5% penalty is applied to outstanding amounts after Thursday, February 29, 2024. 

An additional 5% penalty is applied to outstanding amounts after Tuesday, April 2, 2024. 

Accessing your utility bill

View your utility bill online through myPortMoody. You will need to register for an account.

By the end of January each year,  your utility bill will be sent by mail or e-bill.

Didn't receive your bill? Please contact us at 604-469-4503. All due dates and late penalties still apply.

Rate structure based on housing type

Prior to 2022, all residents paid the same flat rate for water and sewer services regardless of housing type. Beginning 2022, rates are determined using a tiered structure, with different rates depending on the type of housing you live in. This change was introduced by City Council with the goal of distributing costs in a more equitable way.

The tiered structure means some residents will pay less and some will pay more, depending on housing type. Although the number of people per household can vary, changes to rates were determined based on the estimated average number of occupants for each housing type. See the rates for each housing type in the tables below under Water and sewer rates by housing type.

Council also created a new, discounted classification for not-for-profit organizations (previously limited to churches) operating in Port Moody and set water and sewer rates for housing run by non-governmental organizations to be in the lowest tier (along with secondary suites and laneway homes).

Water and sewer rates by housing type

Check the tables below for 2024 water and sewer rates by housing type. 

2024 Water and Sewer Rates2024 Sewer Rate2024 Water Rate2024 Water and
Sewer Total
 Single-Family $492 $598 $1,090
 Townhouse $464  $560 $1,024
 Condo $311 $375 $686 
 Secondary Suites $237  $285 $522 
 Laneway House $237  $285 $522 
 Not-For-Profit Housing $237  $285 $522 
 Office $530  $598 $1,128
 Restaurant $911  $1,283  $2,194
 Service Stations (Garage) $911  $1,283  $2,194
 Not-For-Profit (non-housing) $530  $322 $852
 Unclassified $530  $598 $1,128

Not-For-Profit Organizations

If you are a Not-For-Profit Organization and would like to be considered for either of the subsidized rates, please fill out and submit the Declaration for review. If approved, the new rates will apply on next year's utility notice. 

Total utility rates by housing type

Check the tables below for a year-to-year comparison of total utility rates (water and sewer services plus collection services for recycling, green waste, glass, and garbage) by housing type.

 Single Family Dwelling
City Services  2024 Cost 2023 Cost 2022 Cost 2021 Cost 2020 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,562 1,481 1,435 1,243 1,207
City Services 

2024 Cost

2023 Cost

2022 Cost

2021 Cost

2020 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,358 1,289 1,253  1,124 1,090
 Condo/Apartment (with full collection services)
City Services  2024 Cost 2023 Cost 2022 Cost 2021 Cost 2020 Cost
Water, Sewer, Garbage, Green Waste, Recycling 911 865 844 1,033  1,001
 Condo/Apartment (with water and sewer only)
City Services  2024 Cost 2023 Cost 2022 Cost 2021 Cost 2020 Cost
Water, Sewer 686 655 640 834  806

Change your address

We need your current address in order to mail a utility notice to you. Mailing address changes must be done through the BC Assessment Authority.