In the City of Port Moody, your utility bill covers water and sewer services, along with recycling, green waste, glass and garbage collection. Utility rates are set annually and reflect the fees needed to cover the cost of delivering these essential utility services. Read our Utility Newsletter and utility rates comparison for the current and past utility rates. You can also review our Fees Bylaw for current utility rates.

Pay your utility bill

We must receive your utility bill payment by February 28th. You can pay your bill using one of the following options.

Online payment

Pay your utility bill online with:

  • Mastercard
  • Visa
  • American Express

In order to pay online, you will need to enter your account number. This is located at the top of your utility bill.

Telephone or internet banking

Most major banks and financial institutions in Canada allow for electronic payments. To pay your utility bill through telephone or internet banking, you will need to:

  • call your bank or login to your online banking
  • search for Port Moody as the payee, select the Utility option
  • enter your 5 digit account number from your utility bill

Make sure to allow time for your bank to process the payment. If you try to pay on the due date and your payment doesn't go through on the same day, the payment will be subject to late penalties.

By mail

Make your cheque payable to the City of Port moody and mail it to:

City of Port Moody

100 Newport Dr.

Port Moody, B.C.

V3H 5C3

Make sure to send your payment well in advance. Postmarks are not accepted as date of payment, we must receive your payment by the due date. Mail that is lost or delayed will be subject to late penalties.

At your bank

You can pay your utility bill wherever you do your banking. Bring your bill into your bank and speak with a teller in order to pay.

In person

Bring your bill and payment to Financial Services located on the main floor of City Hall at 100 Newport Dr. You can pay with cash, cheque, credit or debit card. We are open Monday to Friday from 8:30am to 5:00pm, excluding holidays.

You can drop off your payment outside of our regular hours. Place your payment in the “Finance” drop box located at the back of City Hall.

Late fees

If we don't receive your payment by February 28, you will receive a 5% penalty. You will receive another 5% penalty if we don't receive your payment by April 1.

Accessing your utility bill

View your utility bill online through myPortMoody. You will need to register for an account. We will send you your utility bill in the mail by the end of January, each year.

Didn't receive your bill? If you don't receive a bill in the mail, please contact us at 604-469-4503 and we can send you a new copy. All due dates and late penalties still apply.

Change your address

We need your current address in order to mail a utility notice to you. If you move, notify the BC Assessment Authority.