2026 utility fees are due on or before February 27

Be sure to pay your utility bill on or before February 27, 2026 to avoid a late payment fee. Provincial legislation requires that municipalities levy a 10 per cent late charge, which Port Moody divides in two. There is a five per cent late payment fee applied to payments received after February 27. Another five per cent fee is applied to overdue amounts after March 31, 2026.

Water and sewer services, along with recycling, green waste, glass, and garbage collection, operate on a user-pay system in Port Moody. Utility rates are set annually and the City collects only the amount of user fees needed to cover the cost of delivering these essential services.

Emails were sent January 16 to those who have signed up for online billing. If you get your bill via postal delivery, you can expect it to arrive during the week of January 26, 2026. If you don’t receive a bill by the beginning of February, please call 604.469.4503 for assistance. All due dates and penalties for late payments will still apply.

How to pay your utility bill

Here are six easy ways to pay your utility bill:

• online by credit card (Mastercard, Visa, or American Express) through the City’s website at portmoody.ca/eservices;
• through telephone/online banking using “Port Moody Utilities” as the payee, and your five-digit utility account number;
• at your bank, available at most Canadian financial institutions;
• drop a cheque made payable to “City of Port Moody” at the 24-hour City Hall drop box located at the rear entrance to the Civic Centre;
• by mail to City of Port Moody, 100 Newport Drive, Port Moody, B.C., V3H 5C3 (postmarks are not accepted as date of payment); or
• in person at City Hall, Main Floor, 100 Newport Drive, Monday to Friday between 8:30am and 5pm (excluding holidays), using credit card, debit card, cheque, or cash.

Tired of keeping track of paper bills? Cut down on the clutter – sign up for online billing. Log in to my.portmoody.ca and select “Edit Accounts.” Click the “Change Bill Delivery Method” button, then follow the prompts to select email as your delivery method. For more information about utility fees, go to portmoody.ca/utilities or call 604.469.4503.

Impact of Metro Vancouver budget on your 2026 utility bill 

When utility fees are collected by the City of Port Moody, a portion of the total charge goes to Metro Vancouver Regional District to cover the costs of the regional sewer and supply systems. 

Your 2026 utility bill itemizes separate City and Metro Vancouver portions for water, sewer, garbage, and recycling fees. Metro Vancouver’s approved 2026 Budget and 2026–2030 Financial Plan include cost increases for regional utility services. These increases are due to factors such as infrastructure expansion, system reliability improvements, rising costs for regional sewer treatment and conveyance, and regional tipping fee projections. Learn more at metrovancouver.org.