The 2021 Utility bill is due on Friday, February 26, 2021.

In the City of Port Moody, your utility bill covers water and sewer services, along with recycling, green waste, glass and garbage collection. Utility rates are set annually and reflect the fees needed to cover the cost of delivering these essential utility services. Read our Utility Newsletter, or review our Fees Bylaw for current utility rates.

There are several convenient ways to pay your utility bill. We must receive your utility bill payment by the last business day in February. You can pay your bill using one of the following options:

Online payment

Pay your utility bill online with:

  • Mastercard
  • Visa
  • American Express

In order to pay online, you will need to enter your account number. This is located at the top of your utility bill.

Telephone or internet banking

Most major banks and financial institutions in Canada allow for electronic payments. To pay your utility bill through telephone or internet banking, you will need to:

  • call your bank or login to your online banking
  • search for Port Moody as the payee, select the Utility option
  • enter your 5 digit account number from your utility bill

Make sure to allow time for your bank to process the payment. If you try to pay on the due date and your payment doesn't go through on the same day, the payment will be subject to late penalties.

By mail

Make your cheque payable to the City of Port moody and mail it to:

City of Port Moody
100 Newport Dr.
Port Moody, B.C. V3H 5C3

Make sure to send your payment well in advance. Postmarks are not accepted as date of payment, we must receive your payment by the due date. Mail that is lost or delayed will be subject to late penalties.

At your bank

You can pay your utility bill wherever you do your banking. Bring your bill into your bank and speak with a teller in order to pay.

24 hour drop box

You can drop off your payment outside of our regular hours. Place your payment in the “Finance” drop box located at the back of City Hall. 

If paying on the due date, please make sure you drop off you payment by 11:59pm on Friday, February 26th. City staff will be emptying the drop box at midnight. 

In person

Bring your bill and payment to Financial Services located on the main floor of City Hall at 100 Newport Dr. You can pay with cash, cheque, credit or debit card.

Covid-19 may impact in person service.

From January 25, 2021, we will be open from:

  • 9:00am to 12:00pm 
  • 1:30pm to 4:30pm

Monday to Friday, excluding holidays.

Late fees

A 5% penalty is applied to outstanding amounts after Friday, February 26, 2021. 

An additional 5% penalty is applied to outstanding amounts after Wednesday, March 31, 2021.