In-person service now available at Port Moody City Hall

The City of Port Moody is once again offering in-person service at City Hall. 

Three customer service counters – Reception/Legislative Services, Planning/Building/Bylaws, and Finance – are open for drop-in service at City Hall (100 Newport Drive) from 9am to 12 noon and 1:30pm to 4:30pm, Monday to Friday. The counters and the Galleria will be closed to the public from 12 noon to 1:30pm to allow time for cleaning. 

Whenever possible, we encourage you to continue to access City services online at Find information, pay bills, apply for or renew a business licence, or submit a permit application online. Or you can get in touch with us directly – City staff are readily available by email or phone. However, if you require in-person service at City Hall, please do your part to help prevent the spread of COVID-19:

  • wear a face mask (masks are required in all public indoor spaces);
  • stay two metres (six feet) apart from others;
  • follow instructions on all signs and floor markers that indicate where to stand and when to approach the counter;
  • do not gather in the Galleria – please exit the building after you have conducted your business at the counter;
  • cough or sneeze into your upper arm or elbow;
  • wash or sanitize hands frequently; and
  • stay home if you’re sick.

The safety of our residents and employees is our top priority. We have developed site-specific safety plans, as required by WorkSafeBC, and continue to follow all directives and recommendations from the provincial government and public health authorities.

Visit to stay up to date on impacts to City services, programs, and facilities.