In the City of Port Moody, your utility bill covers water and sewer services, along with recycling, green waste, glass and garbage collection. Utility rates are set annually and reflect the fees needed to cover the cost of delivering these essential utility services. Read our Utility Newsletter, or review our Fees Bylaw for current utility rates.

Pay your utility bill

The 2023 Utility bill is due Tuesday, February 28, 2023. 

Outstanding amounts after February 28th are subject to a 5% penalty.

A second 5% penalty will be applied to outstanding amounts after March 31, 2023. 

We must receive your utility bill payment by the last business day in February. You can pay your bill using one of the following options.

Online payment

Pay your utility bill online with:

  • Mastercard
  • Visa
  • American Express

In order to pay online, you will need to enter your account number. This is located at the top of your utility bill.

Telephone or internet banking

Most major banks and financial institutions in Canada allow for electronic payments. To pay your utility bill through telephone or internet banking, you will need to:

  • call your bank or login to your online banking
  • search for Port Moody as the payee, select the Utility option
  • enter your 5 digit account number from your utility bill

Make sure to allow time for your bank to process the payment. If you try to pay on the due date and your payment doesn't go through on the same day, the payment will be subject to late penalties.

By mail

Make your cheque payable to the City of Port moody and mail it to:

City of Port Moody
100 Newport Dr.
Port Moody, B.C. V3H 5C3

Make sure to send your payment well in advance. Postmarks are not accepted as date of payment, we must receive your payment by the due date. Mail that is lost or delayed will be subject to late penalties.

At your bank

You can pay your utility bill wherever you do your banking. Bring your bill into your bank and speak with a teller in order to pay.

24 hour drop box

You can drop off your payment outside of our regular hours. Place your payment in the “Finance” drop box located at the back of City Hall. 

If paying on the due date, please make sure you drop off your payment by 11:59pm on February 28th. City staff will be emptying the drop box at midnight. 

In person service

Port Moody City Hall is open Monday to Friday, from 8:30am to 5pm.

Late fees

A 5% penalty is applied to outstanding amounts after Tuesday, February 28, 2023. 

An additional 5% penalty is applied to outstanding amounts after Friday, March 31, 2023. 

Accessing your utility bill

View your utility bill online through myPortMoody. You will need to register for an account. We will send you your utility bill in the mail by the end of January, each year.

Didn't receive your bill? If you don't receive a bill in the mail, please contact us at 604-469-4503 and we can send you a new copy. All due dates and late penalties still apply.

Rate structure based on housing type

Prior to 2022, all residents paid the same flat rate for water and sewer services regardless of housing type. Beginning 2022, rates are determined using a tiered structure, with different rates depending on the type of housing you live in. This change was introduced by City Council with the goal of distributing costs in a more equitable way.

The tiered structure means some residents will pay less and some will pay more, depending on housing type. Although the number of people per household can vary, changes to rates were determined based on the estimated average number of occupants for each housing type. See the rates for each housing type in the tables below under Water and sewer rates by housing type.

Council has also created a new, discounted classification for not-for-profit organizations (previously limited to churches) operating in Port Moody and set water and sewer rates for housing run by non-governmental organizations to be in the lowest tier (along with secondary suites and laneway homes).

Do you have a question about the new, tiered rate structure for water and sewer services? See our frequently asked questions (FAQs).

Water and sewer rates by housing type

Check the tables below for 2023 water and sewer rates by housing type. 

2023 Water and Sewer Rates2023 Sewer Rate2023 Water Rate2023 Water and
Sewer Total
 Single-Family $438 $603 $1,041
 Townhouse $413  $565 $978 
 Condo $277  $378 $655 
 Secondary Suites $211  $288 $499 
 Laneway House $211  $288 $499 
 Not-For-Profit Housing $211  $288 $499 
 Office $472  $603 $1,075
 Restaurant $811  $1,294  $2,105
 Service Stations (Garage) $811  $1,294  $2,105
 Not-For-Profit (non-housing) $472  $325 $797
 Unclassified $472  $603 $1,075

Not-For-Profit Organizations

If you are a Not-For-Profit Organization and would like to be considered for either of the subsidized rates, please fill out and submit the Declaration for review. If approved, the new rates will apply on next year's utility notice. 

Total utility rates by housing type

Check the tables below for a year-to-year comparison of total utility rates (water and sewer services plus collection services for recycling, green waste, glass, and garbage) by housing type.

 Single Family Dwelling
City Services  2023 Cost 2022 Cost 2021 Cost 2020 Cost 2019 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,481 1,435 1,243 1,207 1,170
City Services 

2023 Cost

2022 Cost

2021 Cost

2020 Cost 2019 Cost
Water, Sewer, Garbage, Green Waste, Recycling 1,289 1,253  1,124 1,090 1,050
 Condo/Apartment (with full collection services)
City Services  2023 Cost 2022 Cost 2021 Cost 2020 Cost 2019 Cost
Water, Sewer, Garbage, Green Waste, Recycling 865 844 1,033  1,001 961
 Condo/Apartment (with water and sewer only)
City Services  2023 Cost 2022 Cost 2021 Cost 2020 Cost 2019 Cost
Water, Sewer 655 640 834  806 764

Change your address

We need your current address in order to mail a utility notice to you. Mailing address changes must be done through the BC Assessment Authority.