Who to Call at City Hall
Are you looking for a building permit or business licence? Is there a street light out in your neighbourhood? Have you seen a stray dog or wildlife roaming the streets? We can put you in touch with the help you need. Use our contact directory to get in touch with a specific department or staff member.
You can view our Who to Call at City Hall graphic to find help or get more information about specific inquiries.
Find what you need at City Hall
Here is a list of commonly contacted departments with their contact information:
- boat launch pass: 604-469-4556
- book a city facility: 604-469-4552
- building permits, survey certificate, house plans: 604-469-4534
- business licences: 604-469-4541
- bylaw enforcement: 604-469-4541
- damaged sidewalk or curb: 604-469-4574
- damaged street signs: 604-469-4574
- damaged traffic lights or signals: 604-469-4574
- dirty water running from taps: 604-469-4574
- garbage and recycling: 604-469-4574
- graffiti: 604-469-4574
- loud noise complaints: 604-469-4541
- memorial benches: 604-469-4730
- off-leash dog or stray pet: 604-469-4541
- overgrown boulevards and trails: 604-469-4574
- problems with bears and residential garbage (BC Conservation Offices): 1-877-952-7277
- property taxes and utility bills: 604-469-4503
- sign up for a fitness class/book a spinning bike: 604-469-4556
- street lights out: 604-469-4574
- substances being washed into catch basins: 604-469-4628
- theatre bookings: 604-469-4722
- theatre box office: 604-469-4748
- tree cutting on private property: 604-469-4540
- unsightly properties: 604-469-4541
- water leak on streets, sidewalks or fire hydrants: 604-469-4574
- watering lawns/gardens on the wrong day: 604-469-4541
- wildlife reporting (BC Conservation Offices): 1-877-952-7277
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