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During snowy and/or icy road conditions, the City may find it necessary to delay garbage, recycling and or yard/kitchen waste collection.

If this happens, and your regular collection day is missed, collection will occur on the following day if weather conditions permit. In some circumstances, collection may be delayed more than one day if extreme conditions persist. If necessary, collection will continue into the weekend.

Slippery roads, especially on sloped and more challenging streets, are unsafe for large collection vehicles and workers. Our first priority will be to clear/plow roads to make collection possible. Please do not bring in your carts unless there is a special notice posted on the home page of the web site advising you to do so. If this occurs, an alternate schedule will be posted to advise when your collection will be completed.

How you can help

  • Clear snow and ice from sidewalks within 24 hours of the end of a snowfall or ice forming. The responsibility for this cleanup lies with the owner or resident of the adjacent property, be it a business or residential tenant. There is strict liability should any injuries or damages be incurred as a result of an unsafe sidewalk. If clearing is not finished within the allotted time, the owner/occupant of the property could be fined and the city may complete the work at the owner/occupier's expense. Please see Bylaw 2426 for more information on the Sidewalk and Boulevard Maintenance Bylaw.
  • Locate and clean catch basin grates in the roadway in front of your home. This helps to prevent flooding by clearing a path for run-off of melting snow.
  • Clear the snow from any fire hydrants in front of your home so that, if needed, the fire department can locate them in case of an emergency.
  • Avoid parking on the road after it snows as this can impede the ability of snowplows to do their job. The city may prohibit parking temporarily so as to facilitate clearing of the snow.

Cart placement during snow conditions

  • It is the resident’s responsibility to clear appropriate space at the curb/roadway in front of their property for placement of carts. If you are unsure where to place your carts in severe weather conditions on your street, please contact Operations at 604.469.4574 for advice.
  • Do not shovel snow onto sidewalks. This is a hazard to pedestrians.
  • In order to avoid clearing your driveway twice, pile snow on the left side (with you facing your house). Many times this can minimize the amount of snow pushed back into your driveway by plowing crews.
Last updated: 12/12/2017 12:51:23 PM