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snow removal

Snow and ice on the city streets leaving you cold? When winter conditions hit, the City of Port Moody is ready. The City clears pre-planned routes, automatically plowing and salting major roads, transit corridors and connector routes, as well as particularly hazardous areas.

Snow & Ice Control Operations 
First Priority Routes 
Second Priority Routes 
Third Priority Routes 
Anti-Icing Program 
Public Responsibility 
Helpful Tips 
Drainage Systems 
Winter Driving Safety Tips 
Other driving tips 
Safety & Preparation Tips 
Snow Shoveling Tips - Get the Scoop on Shoveling 
Important contact information

Snow & Ice Control Operations

Port Moody's road clearing works on a priority basis designed to deal with hazardous conditions as quickly as possible, while also reaching the most people in the least time.

Snow & Ice Operations are provided on a priority basis. Snow routes are prioritized based on traffic volume, speed, road classification, road terrain, transit and emergency services. These operations include salting, sanding, plowing and the application of brine.

During snow removal operations, the snow is plowed toward the road-edge - this may result in some driveways and/or sidewalks being blocked by the ploughed snow. We apologize for this inconvenience; however, in some cases this is unavoidable. Please do not shovel plowed snow from your driveway onto roadways as this may result in snowplows pushing the snow back into your driveway and may contribute to vehicle access problems along your street. Snow should be placed onto your lawn adjacent to your driveway.

First Priority Routes:

Snow & Ice Operations first priority are arterial roads, major collector roads, bus routes. First priority routes also include roads fronting and/or leading to schools and long-term care facilities. 24 hour sanding and salting operations are carried-out on First Priority Routes as long as adverse weather or driving conditions exist.

Second Priority Routes:

Snow and Ice Operations will continue onto Second Priority Routes only after adverse weather conditions subside and all First Priority routes are cleared for safe motor vehicle passage. During short duration snow storms second and third priority routes rarely receive service due to the time required to address first priority/major routes.

Second Priority Routes - are defined as local connector roads in residential subdivisions. These roads are typically over 200 meters in length and connect local traffic with either an arterial or major collector roadway. 

Civic facility parking lots are completed as part of the Second Priority Routes.

Third Priority Routes: 

Third Priority Routes - are defined as neighborhood roadways and local residential streets with steep grades. Third Priority Routes will only be maintained after all First and Second Priority routes are completed and driving conditions are deemed to be safe on those priority routes. The Supervisor assigned to the Snow and Ice event uses his discretion in determining if third priority work is required. Third Priority work is carried out during normal work hours only.

All other local roadways, sidewalks and public facilities will be completed following third priority routes.

For your convenience a map of roads and their priorities is available to the right under "Quick Links", or call our Operations department at 604.469.4574 for more information.

Meanwhile, please don't drive on the roads, particularly the very steep and winding ones so many of our residents are very familiar with. Use public transit as an alternative or if you must drive, make sure that your vehicle is equipped with good snow tires (all-season tires are not effective in snow and ice) and that you have a cold weather emergency kit on hand.

In case of a medical emergency call 9-1-1 immediately. City crews will assist emergency agencies such as fire, police, and ambulance with requests for emergency access to roadways.

Anti-Icing Program:

The City Anti-icing program treats the surfaces of major arterial roads in advance of forecasted snow/ice conditions. Anti-icing includes applying a brine solution which dries on roads with the residual salt taking effect immediately when snow begins to fall or when freezing temperatures occur. This approach effectively reduces or slows down the accumulation of snow & ice on treated pavement surfaces.

Public Responsibility

Residents and businesses are responsible for removing snow or ice from sidewalks bordering the property within 24 hours of the cessation of a snowfall or storm event which caused the accumulation (City By-Law 2426). You can’t use equipment which could cause damage to a boulevard or sidewalk due to the excess weight the equipment or sharp edges which could cause abrasions or scrapes of the finished surface of the sidewalk.

Helpful Tips 

  • To ensure that Snow & Ice Operations are conducted in the most effective and efficient manner, please don’t park your vehicle along the curb during snowfall events. If this is not possible, please try to coordinate with your neighbours to park vehicles along the same side of the street within your neighbourhood. 

Drainage Systems 

Please help us by clearing any drains adjacent to your property, especially during melting conditions. Blocked catch basins may result in excess water along the road area, which can become dangerous if it subsequently freezes. Blocked catch basins may result in flooding of adjacent properties depending on the extent of the blockage and the amount of melting snow.

Winter Driving Safety Tips 

Winter driving can pose many hazards and challenges including snow and icy roads. ICBC has some winter driving tips plus information on snow tires and insurance. Note that even if it’s warm out, rain can also drastically reduce your vehicle’s traction – so drive safely!

Other driving tips: 

  • Tune up and winterize your vehicle
  • Clean snow and ice off your vehicle and ensure your headlights and windows are clear
  • Give yourself extra time to reach your destination
  • Reduce your speed and turn on your headlights
  • Drive defensively
  • Leave extra distance between you and the car ahead of you
  • Leave 50 meters distance between your vehicle and the City's snow clearing equipment
  • In extreme events consider Transit

Safety & Preparation Tips 

  • Walk on the left side of the road, facing traffic, to prevent getting in the way of snowplows. In these kinds of conditions, please always ensure that children are accompanied by an adult when walking on City streets.
  • Advise children to refrain from playing on the streets and in snow piles.
  • Please ensure that you have snow shovels, salt and de-icers to deal with winter conditions.

Snow Shoveling Tips - Get the Scoop on Shoveling 

  • Use an ergonomic snow shovel with a curved or adjustable handle to make snow removal easier
  • Do your back a favour by warming up for five to ten minutes prior to shoveling
  • Cold, tight muscles are prone to injury, so try going for a brisk walk, marching in place or doing any other full body activity before shoveling
  • Use the shovel to push snow to one side rather than lifting it. If lifting is necessary, make sure to bend your knees to take the strain off your back
  • Pace yourself by removing small amounts of snow frequently instead of removing a large pile all at once
  • Take a 10 or 15 minute break during shoveling and stretch out your arms, shoulders and back to keep them warm and flexible.
  • Wear shoes or boots with good treads to minimize the risk of slipping
  • Spread sand, rock salt or kitty litter on your sidewalk or driveway to increase traction and reduce accidents 

For your convenience a map of roads and their priorities is available to the right under "Quick Links", or call the Operations department at 604.469.4574 for more information.

In case of a medical emergency call 9-1-1 immediately. City crews will assist emergency agencies such as fire, police, and ambulance with requests for emergency access to roadways. 

Important contact information:

  • Operations Department: 604.469.4574
  • After hours public works emergency: 604.469.4574
  • Police (Emergency calls only): 9-1-1
  • Non-emergency line: 604.469.4574 (to report hazardous winter road conditions)
  • Waste Collection: 604.469.4574
  • Power Failures: BC Hydro or 1.800.224.9376
  • Public Transit: TransLink or 604.953.3333

If you have any inquiries regarding the City’s Snow & Ice Control Operations, please contact the City of Port Moody’s Operations Division at 604-469-4574 between 7 AM and 3:30 PM, after 3:30 PM please contact the Public Safety Building at 604-461-3456 (emergencies only) or submit your inquiry online. The City will place Weather and Road Condition advisories on this web page as well as updates on Facebook and Twitter. Please make sure to check back to this website periodically during a snow event for any critical updates impacting Port Moody roads.

The City of Port Moody thanks its residents for helping us maintain safe conditions in hazardous weather.


Quick links - gold
  • Priority Routes
  • Snow and Ice Control Map
  • Environment Canada weather forecast
  • Provincial highways road reports

    Last updated: 08/12/2016 3:18:04 PM